Vretta considers your privacy to be of critical importance. We are committed to protecting your personal information whether you are engaging in learning, conducting business with us electronically, or simply browsing for information. As such, Vretta has developed this Privacy Statement that outlines our privacy policies for you to understand how we collect, communicate, disclose and make use of your personal information.
As general principles,
- we will collect and use your personal information solely with the objective of fulfilling those purposes specified by us, or by any organizations with which we have prior agreements,
- we undertake to collect your personal information solely by lawful and fair means,
- we will not share your personal information with any third party, except as necessary to provide you with the services and products you have requested, or to comply with the law, and
- we will not sell or rent, under any circumstances, your personal information.
Your rights are very important, and we are committed to being transparent about our use of your data.
WHAT KIND OF INFORMATION WILL VRETTA COLLECT?
When you use our products, as instructed by your academic institution (or ministry or organization), we may collect personal information such as your first name, last name, email address, and in some cases phone number and mailing address. In some cases, we may be instructed to collect sensitive personal information such as your sex. Any personal or sensitive information that is collected on our platforms are in complete compliance with the data protection regulations as per the law.
We collect usernames of users participating in our system.
Some of our products collect information on the version of the device or software you are using while interacting with our products. Vretta may collect other information that is non-personal, such as the type of Internet Browser you are using and your IP address.
We also may process cookies to handle login information and language selection.
If you are using any of our products that are provided in multiple languages, we collect data on the language of the application being used, as well as when the language is changed.
We collect data about which lessons you have used, how long you spend on them, whether you have completed them or not, and your score on them.
We collect other administrative information such as your college/school name, class name, professor’s/teacher’s name, and grade level. Some of our services collect survey information on an individual’s level of education.
WHAT INFORMATION WILL VRETTA NOT COLLECT?
Vretta does not collect your financial information required to process your order, such as your credit card number. Any such information will be collected through a third-party payment system, if required. Their use of your financial data will be strictly limited for the purposes of processing the financial transaction for your purchase.
HOW WE PROTECT YOUR INFORMATION
Vretta strives to ensure that your personal information is stored securely. We are committed to protecting your information by utilizing security safeguards against loss, theft, unauthorized access, disclosure, copying, unauthorized use or modification. We keep personal data confidential, accurate, and available when needed, and review our data protection measures on a regular basis.
HOW WE USE YOUR DATA
In general, we use any information collected to serve our clients and enhance the user experience. We may use account information being provided to connect teachers to their students’ current progress on our applications. We may also track devices used and their version information to fix any issues particular to a device and provide support for different platforms.
RETENTION OF INFORMATION
Vretta will retain your personal and non-personal information only for the period of time that is necessary under the circumstances or required by law. If and when your information is no longer required for the purposes specified by us, we will delete your information.
DISCLOSURE OF YOUR PERSONAL INFORMATION
At times, Vretta is required to share your personal information with its affiliated entities that help us provide the service or products you have requested. We will disclose your personal information to third parties only under the following circumstances:
- When we are required or permitted to do so by law
- If it is necessary to comply with a law, regulation, or governmental request
- To protect against fraud
- To protect the rights and property of Vretta or of its customers and users
- When we retain a third party to provide support to us, such as technical support and system maintenance services
- When we have your consent
- When a dispute arises over fees and we are taking legal action to collect the fees owing to us
Certain personal information becomes public when you voluntarily post it in the public areas of our websites, such as a chat-room or a discussion forum. Public information is not protected by this Privacy Statement. All messages and comments posted in public areas of the website express the views of the author and Vretta shall not be held accountable for the content of any such message or comment. We do not control and are not responsible for the information that users may post, transmit or share on our websites.
In certain situations, we may disclose your personal information for other purposes. We undertake to notify you of any such purposes prior to collecting the required information.
Our website may contain links to other websites (“third party sites”), which are not covered under this Privacy Statement. Vretta does not provide any representation or warranty with respect to third party sites. Vretta does not endorse third party sites and is not liable or otherwise responsible for the data collection procedures implemented by third parties.
By providing your personal information to Vretta you authorize us to collect, use and disclose such information in accordance with this Privacy Statement and as required by law. Please note that our Privacy Statement may be changed from time to time and without notice. It is your responsibility to review the Privacy Statement each time you use our website. For data protection policies related specifically to users in the European Union, please refer to https://www.vretta.com/data_protection.html
Accessing your data
You may obtain access to any personally identifiable information relating to you that we have on file by submitting a request to our Data Protection Officer at email@example.com. You can help us maintain the accuracy of your personal information by notifying us of any changes to your information.
If you have further questions about our Privacy Statement or think there is a problem with complying to privacy standards, please contact our Data Protection Officer at firstname.lastname@example.org.